Travel ERP
Run Your Travel Business.
All in One Place.
Manage enquiries, quotations, packages, bookings, customers and payments — designed for the real working needs of travel agencies.
- From enquiry to accounting
- Scales with your business
Sales and enquiry management
Capture More Business with a Complete Travel CRM
Capture enquiries from your website or walk-ins, track follow-ups and manage the entire sales pipeline — designed for travel agencies.
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Public enquiry capture Capture enquiries from your website or sales team into a central pipeline.
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Follow-up tracking Schedule and record follow-ups so no enquiry is missed.
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Customer acceptance Record customer acceptance and move to booking conversion.
Enquiries › ENQ-2024-0012
Enquiry Details
+91 98765 43210 · kumar@email.com
- Destination
- Europe (Multi-City)
- Travel Dates
- 15 Jul 2024 – 28 Jul 2024
- Travellers
- 2 Adults, 2 Children
- Enquiry Source
- Website
- Assigned To
- Sarah Fernandes
- Created On
- 12 Apr 2024
Enquiry Notes
Family looking for Europe holiday with a mix of sightseeing and leisure. Prefer 4-star hotels. Need Schengen visa support.
Follow-ups
- 15 Apr 2024Call customer with package options
- 12 Apr 2024Send initial itinerary options
- 10 Apr 2024New enquiry received
- 12 Apr 2024Enquiry created from website
- 12 Apr 2024Follow-up scheduled with customer
- 15 Apr 2024Initial package options shared
Quotations, packages and itineraries
Create Compelling Quotations and Itineraries
Build detailed itineraries from package hotels and transport rosters. Create professional quotations that win more business.
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Package masterUse pre-configured package templates for common destinations.
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Itinerary templatesSave time with day-wise itineraries for faster quotation building.
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Supplier package ratesTrack supplier-specific costs and margins.
- 1 Itinerary
- 2 Hotels
- 3 Transport
- 4 Pricing
- 5 Review
Booking operations
Manage Bookings, Hotel Vouchers and Traveller Information
Convert accepted quotations into confirmed bookings. Manage hotel vouchers, collect traveller details and keep every booking organised in one place.
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Booking conversionConvert accepted quotations into confirmed bookings.
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Hotel vouchersGenerate hotel confirmation vouchers for customers and suppliers.
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Traveller informationCollect passport, ID and special requirements in one place.
- Check-in
- 20 Aug 2024
- Check-out
- 24 Aug 2024
- Nights
- 4
- Rooms
- 2
- Booking Reference
- BK-2024-0035
- Customer
- Neha Kapoor
- Destination
- Dubai
- Travellers
- 2 Adults, 2 Children
- Total Amount
- ₹ 2,48,000
- Payment Status
- ₹ 1,48,000 Paid ₹ 1,00,000 Due
Customer experience
Deliver a Seamless Customer Experience
Give your customers a branded portal to view itineraries, make payments, request changes and more — all in one place.
- Customer self-service portalLet customers view itineraries and travel details online.
- Package quotation optionsPresent multiple package options for easier comparison.
- Online payment capabilityCollect payments securely through integrated payment gateways.
- Change requestsHandle post-quotation change requests with audit trail.
- WhatsApp and email updatesAutomated notifications for important booking milestones.
- Traveller information collectionGather traveller details through secure forms.
BK-2024-0035 Confirmed
- Destination
- Bali, Indonesia
- Travel dates
- 12–17 Dec 2024
- Travellers
- 4
- Booking status
- Confirmed
My Trip
Bali Beaches & Culture Tour6 Days / 5 NightsBali, Indonesia
- Itinerary
- Make Payment
- Change Request
- Travel Documents
- Contact Support
Finance and accounting
Keep Your Finances Organised and Transparent
Track payments, manage supplier costs and maintain accurate financial records across your travel operations.
- Customer receiptsRecord and track customer payments against bookings.
- Supplier paymentsManage supplier dues and payment schedules.
- ExpensesTrack operational and booking-related expenses.
- RefundsProcess and document customer refunds.
- Bank and cash ledgersMaintain bank and cash account balances.
- Reconciliation and reportsMatch transactions across banks, cash and gateway accounts.
Recent Transactions
| Date | Type | Description | Reference | Amount | Status |
|---|---|---|---|---|---|
| 12 Mar 2024 | Receipt | Booking payment – Sharma | RCP-10021 | ₹50,000 | Paid |
| 10 Mar 2024 | Supplier | Commission – Bali Hotels | SUP-2043 | ₹30,000 | Paid |
| 08 Mar 2024 | Expense | Office expenses | EXP-0142 | ₹4,000 | Paid |
| 06 Mar 2024 | Refund | Booking refund – Gupta | RFD-0031 | ₹12,000 | Paid |
| 04 Mar 2024 | Receipt | Customer advance – Mehta | RCP-1003 | ₹75,000 | Pending |
Administration & multi-user management
Manage Your Team and Travel Operations
Manage employees, branches, roles and business settings with secure access controls and clear operational accountability.
- EmployeesManage staff accounts and team structure.
- Roles and permissionsControl access to features and modules.
- BranchesSupport multi-branch agency operations.
- Organisation settingsConfigure agency profiles, branding and defaults.
- MastersMaintain reference data for hotels, suppliers and services.
- Audit logsTrack significant changes for accountability.
- ReportsReview operational and management reports.
Employee Management
+ Add Employee| Employee | Role | Branch | Status |
|---|---|---|---|
| SFSarah Fernandes | Sales Manager | Mumbai | Active |
| RMRahul Mehta | Travel Consultant | Pune | Active |
| PSPriya Shah | Operations Executive | Mumbai | Active |
| AKAmit Kulkarni | Accounts Executive | Nashik | Active |
Roles & Permissions
Explore all features
Everything You Need to Run Your Travel Business
Explore the tools that help you manage enquiries, quotations, packages, bookings, customers, finances and business operations.
Public enquiry capture
Capture travel enquiries from your website or sales team into one pipeline.
Follow-up tracking
Schedule and record follow-ups so enquiries are not left unanswered.
Customer acceptance
Record when a customer accepts a quotation and is ready for booking.
Customer management
Keep customer records, travel history and contacts in one place.
Quotations
Prepare, revise and share hotel or package quotations.
Package master
Use package templates for destinations you sell often.
Itinerary templates
Build day-wise itineraries for faster quotation preparation.
Supplier package rates
Track supplier-specific package costs and margins.
Package quotation options
Present more than one package option for the same enquiry.
Booking conversion
Turn an accepted quotation into a confirmed booking.
Hotel and cab vouchers
Issue hotel and cab vouchers from confirmed bookings.
Traveller information
Collect passport, identity and special requirements for travellers.
Details can also be gathered through the customer portal forms.
Customer portal
Let customers review itineraries, quotations and travel details online.
Online payment collection
Collect customer payments through integrated payment gateways.
Change requests
Record post-quotation change requests with an audit trail.
WhatsApp and email updates
Send booking updates by WhatsApp and email.
Third-party usage charges may apply separately.
Customer receipts
Record customer payments against bookings.
Supplier payments
Track supplier dues and payment schedules.
Expenses
Record operational and booking-related expenses.
Refunds
Process and document customer refunds.
Bank and cash ledgers
Maintain bank and cash account balances.
Reconciliation and reports
Match bank, cash and gateway transactions and review finance reports.
Advanced reporting is included on the Business plan. Compare features by plan for the exact split.
Employees
Manage staff accounts and team structure.
Roles and permissions
Control which modules each role can use.
Advanced roles and permissions are included on the Business plan.
Branches
Support agency operations across more than one branch.
Organisation settings
Configure the agency profile, branding and defaults.
Masters
Maintain reference data for hotels, suppliers and services.
Audit logs
Review significant changes for accountability.
Reports
Review operational and management reports.
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Plans & pricing
Choose the Travel ERP Plan That Matches Your Team
Start with a free trial, then choose a plan that fits your agency's needs.
Full Demo
Select Plan
Custom pricing for your organisation
- Enquiry Management
- Customer Management
- Quotations
- Packages & Itineraries
- Booking Management
- Standard Support
Starter
Essential tools for small agencies starting with structured enquiry-to-booking workflows.
₹1,499 / month
+ 18% GST
₹14,990 / year
Save 17% compared with monthly billing
+ 18% GST
- Up to 3 users
- 1 branch
- Enquiry & lead management
- Customer management
- Quotation preparation
- Packages & itineraries
- Booking management
- Standard email support
Professional
Connected operations with customer portal, payments, communication and accounting.
₹2,999 / month
+ 18% GST
₹29,990 / year
Save 17% compared with monthly billing
+ 18% GST
- Up to 10 users
- 2 branches
- Enquiry & lead management
- Customer management
- Quotation preparation
- Packages & itineraries
- Booking management
- Standard email support
Business
Advanced control for growing agencies with multiple branches and complex operations.
₹4,999 / month
+ 18% GST
₹49,990 / year
Save 17% compared with monthly billing
+ 18% GST
- Up to 25 users
- Enquiry & lead management
- Customer management
- Quotation preparation
- Packages & itineraries
- Booking management
- Standard email support
Ready to Simplify Your Travel Business?
See how Travel ERP can simplify enquiries, quotations, bookings and payments.