Sysmorra Travel ERP

Capture enquiries from your website or sales team into a central pipeline.

Assign, prioritise and track leads through the sales cycle.

Maintain customer profiles, contact history and travel preferences.

Schedule and record follow-ups so no enquiry is missed.

Build detailed quotations from package, hotel and transport masters.

Revise and reissue quotations while preserving version history.

Record customer acceptance and move to booking conversion.

Define reusable package templates for common destinations.

Standardise day-wise itineraries for faster quotation building.

Maintain hotel rates and seasonal pricing references.

Track supplier-specific package costs and margins.

Manage cab, coach and transfer options with pricing.

Calculate package costs with mark-up and tax considerations.

Build quotations focused on hotel stays and inclusions.

Issue complete package quotations with optional add-ons.

Convert accepted quotations into confirmed bookings.

Collect passport, ID and special requirement details.

Generate hotel confirmation vouchers for customers and suppliers.

Issue transport vouchers with pickup and drop details.

Record supplier costs and link them to bookings.

Attach and manage booking-related documents.

Send booking confirmations and travel updates.

Let customers review quotations online at their convenience.

Present multiple package options for customer comparison.

Capture customer decisions directly on shared quotations.

Handle post-quotation change requests with audit trail.

Collect payments through integrated payment gateway.

Gather traveller details through secure forms.

Automated notifications for key booking milestones.

Record and track customer payments against bookings.

Manage payables and payment schedules to suppliers.

Track operational and booking-related expenses.

Process and document customer refunds.

Maintain bank and cash account balances.

Reconcile gateway settlements with receipts.

Match transactions across bank, cash and gateway accounts.

Financial summaries for review and compliance.

Manage staff accounts and team structure.

Control access by role across modules.

Support multi-branch agency operations.

Configure agency profile, branding and defaults.

Maintain reference data for hotels, suppliers and services.

Track significant changes for accountability.

Operational and management reports across modules.